ATDBR: Performance Improvement: Why Can't They Just Do What They're Supposed to Do?

As talent managers are inundated with day-to-day management of staff, resources, and time, managing employee performance is one of those tasks that if not appropriately attended to, may fall off the radar. While we probably understand why performance management is vital to our teams, aiding in the improvement of employee performance is where we may find that we don’t focus enough attention. This topic of “Performance Improvement: Why Can’t They Just Do What They’re Supposed To Do?” will provide participants with a clear assessment of performance management, a few easy steps to follow in the improvement of employee performance, and tips on how to sustain employee efforts for greater accountability.

Nicole Payne-Jack serves as the Training and Development Manager of the Parks and Recreation Commission for the Parish of East Baton Rouge (BREC). She has served as a Professional Development Instructor/Trainer, facilitated national training workshops, professional development speaking engagements, created and facilitated organizational training modules, and led the expansion of volunteer and leadership development programs throughout the gulfcoast. She holds a doctorate degree in Organizational Leadership with concentration in Human Resources Development, is a Certified Green Belt through the International Association for Six Sigma Certifications, and holds over 20 years of experience in leadership and organizational development, training delivery, program development, and performance management. As a native of New Orleans, Nicole is excited to return to Louisiana after spending a number of years developing programs in collaboration with the Corporation for National and Community Service, the Atlanta Department of Parks & Recreation and the City of Birmingham Mayor’s Office Division of Youth Services. Above all, Nicole is a lover of learning with a passion for people. It is through that passion that fuels her purpose in life…to make a positive impact on the lives of others, whether they expect it or not!        

Training & Development Manager

BREC

6201 Florida Blvd

HR-Training and Development

Baton Rouge, LA 70806

Nicole.Payne-Jack@brec.org  

         ATD Baton Rouge strives to align our programming to the ATD Competency Model. This month's program aligns with   the Performance Improvement area of expertise. Click the image to view the competency model.                                   

As soon as you complete the registration process, you will be guaranteed a seat at this event.  The completed registration process initiates an invoice from your ATD Baton Rouge Chapter to you that may be paid online, by mail, or on the day of the event.

Event Cancellations received within 48 hours prior to an event may be eligible to receive a full refund.  Cancellations will be accepted via e-mail and should be sent to the VP of Hospitality at vphospitality@atdbatonrouge.org.  All refund requests must made by the member or credit card holder.  Refunds will be credited back to the original method of payment within 30 days from the date the payment was received.  Requests for cancellations received after the stated deadline will not be eligible for a refund.

ATD Baton Rouge Chapter

Your ATD Baton Rouge Chapter may have to pay for your meal and other fees if you register and then cannot attend.  Please help us protect your chapter’s finances.  You can submit cancellations at least 48 hours before the event; otherwise, we will have to invoice you to cover these costs.  If that should happen, we will be happy to accept your registration for future events as soon as you have settled your outstanding balance.

What happens if I register and then cannot attend an event?

If you cancel at least 48 hours prior to the event, you will not be charged.  If you’ve already made payment, we will be happy to issue you a refund.  If you cannot cancel before 48 hours, please feel free to send someone else in your place.  Kindly send an email to vphospitality@atdbatonrouge.org so we can have materials prepared for that individual.  Our goal is to make sure that person feels as welcomed as possible.  :)

How do I cancel my registration?

To cancel, please send an email to our VP of Hospitality at vphospitality@atdbatonrouge.org.

Thank you for adhering to this policy.  Please feel free to contact us if you have any questions or comments.